Export documents explained
When your car is shipped out from Japan, we'll send you a document pack that your customs broker needs for customs clearance. Here's what each paper is for, what it looks like, and the one choice you make on the Bill of Lading.
Every document below is a real example with private details removed. Click any image to enlarge.
The Document Pack
Original B/L or Surrendered B/L?
This choice decides how the car is released at your port. Tell us your preference before shipping and we'll issue either.
Released at your port — no paper needed
We surrender the originals in Japan and the carrier releases the car at your port with no physical original required — faster, and nothing to courier.
- No courier wait or lost-document risk
- Convenient once your balance is paid
- The usual choice for most buyers
Physical originals couriered to you
The original documents are couriered to you, and your broker presents one to collect the car at the port.
- Choose this if you want a physical title document
- Or if your bank requires the original
- Allow courier time so it arrives before the ship
A Surrendered (Telex) B/L carries the round SURRENDERED stamp on its face — your signal that the originals are already released in Japan and nothing needs to be couriered. An Original B/L has no such stamp.
Questions about your documents?
Our team answers within one business day, in English or 中文.
