Paying for your car, safely
Cross-border payments should feel secure. Here is exactly how, when and where you pay — and the simple rule that keeps your money safe.
Three ways to pay — all inside your dashboard
You pay securely from your user.japanauc.com account, against an official invoice. Choose whichever suits you:
Bank Transfer The only account you should ever pay
Always check any invoice against these details. If they ever appear to differ, contact us before you pay.
Our official PayPal & Wise accounts
Prefer PayPal or Wise? Pay to the official accounts below. As with bank transfer, the account holder is always TRH International Trading Co., Ltd — never an individual.
The one rule that protects you
However you pay — bank transfer, PayPal or Wise — the account is always TRH International Trading Co., Ltd, never a personal name, and always matches your official invoice inside user.japanauc.com. If anything ever looks different, stop and contact us before you pay.
Two payments, at the right time
Refundable deposit
A refundable bidding deposit confirms you as a serious bidder. Fully refunded if you don't win — or credited towards your car if you do.
Balance invoice
You pay the balance only after you've seen real photos of your actual car at the export yard — never before.
We will never ask you to…
If a message, invoice or person asks you to do any of the following, it is not us. Stop and contact us before you pay.
How to check you're dealing with JapanAuc
This applies to correspondence — our PayPal and Wise payment accounts are held under TRH International Trading Co., Ltd and may show a trh-int.com address; always confirm the account name and details against your official invoice, not the domain alone.
Not sure about a message or an account? Contact us before you pay →
Questions about a payment?
Our bilingual team will confirm anything before you transfer.